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HRES 2302 Grievance Management

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You are a Labour Relations Advisor working in a unionized workplace. A manager has come to see you as they have just received a grievance from an employee who the manager had terminated for willful misconduct. This is the first grievance the manager has ever received and they want HR to handle it for them. You will provide advice to the manager on their role and responsibility and on Human Resources’ roles and responsibilities in handling grievances. Given this is the first time they have had to respond to a grievance in their workplace, you will also provide detailed advice on the steps...

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Question Preview:

You are a Labour Relations Advisor working in a unionized workplace. A manager has come to see you as they have just received a grievance from an employee who the manager had terminated for willful misconduct. This is the first grievance the manager has ever received and they want HR to handle it for them. You will provide advice to the manager on their role and responsibility and on Human Resources’ roles and responsibilities in handling grievances. Given this is the first time they have had to respond to a grievance in their workplace, you will also provide detailed advice on the steps they need to take. 1. Describe the events which happened that resulted in the filing of the grievance and identify the type of grievance the manager has received. 2. Outline the responsibilities of the manager and of the HR advisor in handing these grievances. 3. Outline the advice you will provide to the manager on the steps they need to take to respond to the grievances. You must follow Bow Valley College Academic Honesty Policies. Your assignment needs to be written and presented in a professional manner.

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Solution Preview

A complaint is generally described as the claim by the employee who claims that she or he is unfavorably affected by misunderstanding and misuse of the written company rule or collective bargaining agreement. To resolve the complaint, the employer generally implements a grievance procedure. The grievance procedure may also be part of a collective bargaining agreement. You are a labor relations consultant working in a trade union workplace.

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