Case Study - Critical Success Factors for ERP Systems Implementation in Public Administration

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Case Study - Critical Success Factors for ERP Systems Implementation in Public Administration

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The pdf of the case study is available in the same folder as this assignment specification. Ziemba, E. & Obłąk, I. (2013), “Critical Success Factors for ERP Systems Implementation in Public Administration”, Interdisciplinary Journal of Information, Knowledge, and Management, vol. 8, 2013, pp. 1-19. You are required to use chapter 5-9 inclusive from your Motiwalla & Thompson textbook, and at least 4 academically sound external sources to address and discuss the following in your report: 1. Identify and critically discuss the objectives of the public administration when opting for an ERP system and critically argue if this has been the right decision. (500 words) a. Use the textbook material and the additional academic sources to back up your argument (in text citation). 2. Identify and critically discuss the critical success factors for implementing an ERP in the Public Administration sector. Highlight how these differ to the critical success factors typical for a private sector implementation.(500 words) a. Use the textbook material and the additional academic sources to back up your argument (in text citation). 3. Critically discuss the required level of organisational commitment and the focus on business process management when implementing an ERP in the Public Administration sector. (500 words) a. Use the textbook material and the additional academic sources to back up your argument (in text citation). 4. Compare and contrast the ERP implementation strategies suitable for a government body vs the private sector (250 words) a. Use the textbook material and the additional academic sources to back up your argument (in text citation). 5. Briefly explain the importance of Change Management when implementing an ERP system. (250 words) a. Use the textbook material and the additional academic sources to back up your argument (in text citation).

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The objectives of the public administration when opting for an ERP system is referred to as complex strategies when compared with business management organizations. The reason is public administration is associated closely with structure of organization where there are different formalized processes that are influenced by slow decision making. This is integrated

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