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Mass Transit railway corporation Limited (MTR) serves .

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The Mass Transit railway corporation Limited (MTR) serves an average of 3.4 million passengers every day. Fitting the hustle and bustle city of Hong KONG MTR regarded as one of the world’s leading railways in terms of reliability , safety .service and efficiency MTR was established in 1957 with a mission to construct and operate ,under prudent commercial principles ,an urban metro system to help meet Hong Kong’s public transport requirements .The company marked a major milestone in 2007 when the operations of the other government –owned rail operator ,the Kowloon-Canton Ra...

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The Mass Transit railway corporation Limited (MTR) serves an average of 3.4 million passengers every day. Fitting the hustle and bustle city of Hong KONG MTR regarded as one of the world’s leading railways in terms of reliability , safety .service and efficiency MTR was established in 1957 with a mission to construct and operate ,under prudent commercial principles ,an urban metro system to help meet Hong Kong’s public transport requirements .The company marked a major milestone in 2007 when the operations of the other government –owned rail operator ,the Kowloon-Canton Railway Corporation ,were merged into the MTR ,proclaiming a new era in Hong Kong railway development . As a result of the merger, MTR is presented with more growth opportunities ,both inside and outside of Hong Kong ,and can bring higher efficiency and lower prices to local rail passengers .The merged rail network serves Hong Kong’s population in different districts, and passengers can also travel with ease to GuangDong province , Beijing and shanghai using the merged intercity railway services. Although MTR is now the sole railway service provider in Hong KONF ,it continues to expand and diversify .For example ,the company has expanded into China ,announcing that it would proceed with further planning and design of the Hong Kong section of the GuangZhou-shenzheng-Hong kong Express rail link .The express rail link will provide frequent services from a new terminal in Hong Kong to Guangzhou in China .The link will also connect with the national express rail network ,which will provide long-haul services to other major cities in China . Internationally, MTR also operates the London Overground commuter rail service in partnership with Germany’s Deutsche Bahn and ,in 2009,it won the contract to operate the Stockholm Metro rail network in Sweden .MTR is also involved in a wide range of other ‘non-railway’ business activities .including the development of residential and commercial projects, as well as property leasing .The company also derives revenue from advertising ,telecommunication services and international consultancy services .Being such a large business with a diverse range of interests ,planning at all levels of its organisation is fundamental to the success of both MTR’s day –to – day operations, and its long term future .

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The  Mass Transit Railway (MTR) Corporation Limited of Hong Kong was established in 1957 as MTR Corporation with the Hong Kong Government as the only shareholder then to help meet Hong Kong's public transport requirements with a mission to construct and operate, under careful, far-sighted commercial principles, an urban metro system which currently carries 5.2 million passengers per week on an average. However, the firm has now diversified into various other areas of business which gave rise to the management issue being addressed in the research of MTR being such a large business with a diverse range of interests wherein the planning at all levels of its organizational operations is fundamental to the success of the long term and the short term goals of MTR. Herbert A. Simon (1960), the father of System Theory of Management considered any organization as a system composed of related and dependent elements which  when in interaction from a unity whole. Thus, it is clear that MTR needs to consider the various levels of management as the elements of the system that form the organization as a whole. The report will thus argue that the best way to approach this diversified business model is to follow the system approach and carry on planning at all levels in a way that the levels are inter-related to form an organizational whole.

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