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Systems Management Overview Case Study For Assignment.

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Study In Queensland(SIQ) is a boutique Education Recruitment firm operated by Ms Hui Chia located in Brisbane’s Central Business District (CBD). The firm specialises in recruiting international students from overseas for admission into various universities, TAFEs and private colleges in Queensland. Five years ago, after graduating from Central Queensland University, Hui and a group of her friends started this company from their small unit in Windsor. The business grew successfully, as Hui and her friends were well aware of the requirements for new students and how students should app...

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Question Preview:

Study In Queensland(SIQ) is a boutique Education Recruitment firm operated by Ms Hui Chia located in Brisbane’s Central Business District (CBD). The firm specialises in recruiting international students from overseas for admission into various universities, TAFEs and private colleges in Queensland. Five years ago, after graduating from Central Queensland University, Hui and a group of her friends started this company from their small unit in Windsor. The business grew successfully, as Hui and her friends were well aware of the requirements for new students and how students should appropriately address these requirements. Hence, in 2010 Hui rented a small office in Brisbane CBD and hired an administrative assistant – Thia. SIQ began operating as a boutique student recruitment firm with Hui and Thia undertaking most of the work. The business model was simple; obtain a service fee from the education provider for securing the student, but do not charge the student a service fee for matching them to an education provider. At the stage of start-up, Hui’s technical capability included a laptop computer and a multifunctional device (printer, scanner & copier) from her time as a student. Please download the attached file.

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Aim: the main aim of this report is to prove SIQ with different options of information systems for the educational recruitment firm in order to gain firm’s competitive advantage, provide benefits to the future operations of the firm and help the systems to manage the issues related to the business and efficiently manage and fulfill other business requirements.

Scope: the report covers the various problems faced by the firm and its business requirements. The report also covers different kind of information systems that may be beneficial to any small business. Further which type will help this particular firm in order to resolve the business issues and benefit the firm by fulfilling business requirements is also covered in the assignment. Lastly, the report has recommended the various solutions of the problems faced by the firm and a conclusion in order to demonstrate the issues resolved.

Background: the educational recruitment firm, Study in Queensland (SIQ) was operated by Ms Hui Chia. The main task of this firm was basically to recruit international students from overseas in order to provide them admissions into various universities. Initially the growth of the business was successful as the requirements of the students were understood but Hui and her friends and were also fulfilled successfully. Therefore, suggestions regarding the improvement of the management techniques and implementation of new information systems have been provided in the assignment.

Therefore, overall this assignment has focused on implementation of new information systems, ways of improvements of the firm’s management techniques in order to achieve competitive advantage and the ways in which the implementation of new systems may support the decision making of the business.

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