Build a solid business relationship with customers using only text messaging, e-mail and social media.

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Build a solid business relationship with customers using only text messaging, e-mail and social media.

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One small business owner said that he had to teach his young employees what a “dial tone” was. Do you have phone aversion? Do you think it is possible to build a solid business relationship with customers using only text messaging, e-mail, and social media?...

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A phone aversion can get in the way of communicating with customers and partners in today’s world where mobile phones are gaining increasing importance as a means of doing business. While e-mail and social media offer a quick way to connect with a large customer pool, telephonic and in-person conversations can add a personal touch

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Build a solid business relationship with customers using only text messaging, e-mail and social media.

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