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ATTRACTING AND RETAINING STAFF
The role of the human resources focuses on the regulation, legislation and legal compliance which impact on the employment. The practice of human resource in the hospitality industry transforms the business environment in competitive world. In this essay, the hospitality industry has chosen to describe the impact of the human resource management on employee performance. The thesis statement of this essay is to analyse key contemporary challenges in human resource management of hospitality sector Australia. The HRM practices play a vital role in the growing industry like tourism industry as well as other service industry. After the industrialisation or globalisation hospitality industry has become major source of incomes. The employees are the main asset in any industry, especially in hospitality industry. People distinguish organisations the basis of the hardworking, skilled and qualified workforce. So human resource management plays has a significant part in the hospitality industrial management in attaining profitability.Key challenges and potential improvement in HRM of Australian hospitality sectorThe human resource managers play important role to change the process of recruitment and retention in hospitality industry. Rog (2008) asserted that one of the major issues in human resource practice is lack of talent management. In order to provide the best services to the customer, the industry needs to retain the best talent for hospitality industry. Due to lack of hiring qualified staff for the business of hospitality the industry runs in loss. In hospitality industry people serves people and it combines with different sector. In order to increase the profit for the hospitality industry, the human resource is expected to maximise the workforce by hiring the employees. Due to insufficient money, the requirement for human resource is not fulfilled. Due to poor skills and knowledge of the workers, the hospitality industry is unable to provide the best service.
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